Information for consumer contracts

Right of Withdrawal

You have the right to withdraw your order within fourteen days without providing any reason.

The withdrawal period is (a) in the case of a contract for the delivery of digital content that is not provided on a physical medium, fourteen days from the date of contract conclusion or (b) in the case of a purchase contract, fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us at,

Zeedz GmbH c/o Factory Works

Rheinsberger Straße 76/77

10115 Berlin, +49 (0) 30 549 092 03 2, hi@zeedz.io

with a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not obligatory. You can also complete and submit the model withdrawal form or any other clear statement electronically on our website [insert internet address]. If you use this option, we will immediately send you a confirmation (e.g., via email) of the receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we received from you, without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement. We can withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Expiry of the Right of Withdrawal

The right of withdrawal expires for a contract for the delivery of digital content which is not provided on a physical medium if we have begun performance of the contract after you have given your express consent and at the same time confirmed your awareness that you thereby lose your right of withdrawal upon the contract’s commencement.

Model Withdrawal Instruction

If you want to withdraw from the contract, please fill out this form and send it back to:

Zeedz GmbH c/o Factory Works

Rheinsberger Straße 76/77

10115 Berlin

Email: hi@zeedz.io

I/we () hereby withdraw from the contract I/we () entered into for the purchase of the following goods ()/provision of the following service ()

Ordered/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)

Date

(*) Delete as appropriate."

Note: Please ensure that any legally binding translations are reviewed by a legal professional or a certified translator for accuracy and compliance.